Digital Report
We receive complaints, feedback and suggestions to improve the quality of our services in one simple digital experience.
The Digital Report service lets beneficiaries submit complaints and suggestions and help improve the quality of our services. Our team reviews every report and replies by email.
Service tracks
The Digital Report service offers several tracks, including:
- Submit a complaintIf you had a problem with one of our programs or services.Start
- Report a paper-based serviceIf you were asked for a paper process that could be done digitally.Start
- Suggest an improvementShare an idea to improve our programs or website.Start
Accessing the service
Choose a track above, or submit your report directly using the link below:
Click here to submit a reportWas this page helpful?
Last updated: 27 September 2026